Contact Policy

1. Contact Channels

You can reach us through the following channels:

• WhatsApp: +91 98748 86574
• Call: +91 98361 25780
• Chamber: 51/A, Jatindra Mohan Avenue, Kolkata - 700005 (Sovabazar Metro Crossing)

2. Business Hours

Monday - Saturday: 10:00 AM - 8:00 PM | Sunday: By Appointment

3. Response Time

• WhatsApp messages: We usually respond within 2 - 4 hours during business hours. In busy periods, responses may take up to 12 hours.
• Calls: Best answered during business hours. If a call is missed, we return it at the earliest, usually the same day.
• Messages received outside business hours: Responded to the next business day.
• Email: We do not currently use email for enquiries; please use WhatsApp or phone for the fastest response.

4. Booking Queries

For booking consultations, ordering products or joining courses, message us on WhatsApp with your name and requirement. You will receive the details of the next available slot and payment instructions.

5. Emergency Disclaimer

This is not an emergency service. In case of any medical, mental health or personal emergency, immediately contact the appropriate emergency services or a qualified professional.

6. Privacy of Contact Information

Your contact details and messages are kept confidential as described in our Privacy Policy and are never shared with third parties.

7. Contact Policy Updates

We may update this Contact Policy from time to time. The latest version will always be published on this page.

Last updated: January 2026.